Delivery

1. Free shipping only applies to orders over 200 BGN.
2. If the total order value is less than 200 BGN, the delivery is at the customer's expense. The total amount of the cash on delivery does not include delivery, but the buyer pays the corresponding amount upon receipt of the product.
3. Discount promo codes are valid only for non-discounted goods, unless explicitly stated otherwise.
4. All orders are sent with the courier companies Econt and Speedy within 3 working days, except for Saturdays, Sundays, national holidays and special promotions during which the period may be extended to 14 working days, depending on the workload of the courier companies. It is possible to pick up an order from the store of "Balistik" Ltd., with the address Sofia, 5 Fritjof Nansen Str., only if the products are available there.
5. Every customer of the online store " Balistic " Ltd. receives the right to review and test the goods before paying for them.
6. The price for delivery with the courier companies Econt and Speedy, published on the site, is for informational purposes only. The final amount is determined by the courier based on the parameters of the specific shipment (type of delivery, volumetric weight, etc.).

Return of goods

Conditions for returning or exchanging goods

1. The goods must be in commercial condition - unworn, without any signs of use and fit to be sold again.
2. The deadline for returning or exchanging the goods is within 14 calendar days from the date of delivery. After the specified period, the return of the goods is not accepted.
3. In cases of replacement, the customer must contact a representative of "Balistik" Ltd. by email, phone, or live chat on the site to confirm the reservation of the replaced item.
4. The courier costs for returning or exchanging goods to the merchant's address are at the customer's expense.

Instructions for returning or exchanging goods

1. Pack the item in the original box or package so that it remains undamaged during transport.
2. Fill out the Return or Exchange Application that accompanies your shipment.
3. Send the goods by courier company to the address Sofia, 5 Fritjof Nansen Str. for "Balistik" Ltd., contact phone: +359 879 616 173, +359 876 696 322.
4. The reason for sending the shipment is your order number WEB XXXXX .
5. In the package you received, you will find a form with instructions for returning and refunding the amount you paid. Please enter your bank account number and two names of the account holder clearly. The refund of the amount owed by us will be paid within 14 working days from the date of receipt of the returned goods.
6. Shipments sent to us by cash on delivery will not be accepted and will be returned to the sender.

Guess who's back? Go all-day with the Cloudmonster Void. Same revolutionary cushioning technology. Same maximalist silhouette. Now reimagined for everyday wear, with improved breathability and a new haptic mesh upper for easy pairing and all-day comfort.

The Cloudmonster Void provides unrivaled comfort from the first wear, with synthetic suede elements and finishing details, as well as a perforated microfiber tongue.
For the Cloudmonster Void, we developed a new, technologically inspired mesh upper for improved breathability, complemented by molded overlays.
The same bottom as the original - with Helion® super foam and our iconic CloudTec® cushioning technology that changed the industry. Still big clouds, still supreme comfort - now for all-day wear.
The Cloudmonster's unique visual aesthetic is updated with a new haptic upper for a street style that goes with any outfit.

Suitable for: all-day wear, daily runs.

Upper: The updated haptic mesh upper is lighter and more breathable. With improved branding, a soft tongue finish for added comfort, and new durable TPU lace eyelets.

Midsole/Outsole: The Cloudmonster Void retains the iconic cushioning and outsole of the original model, with a Helion® superfoam midsole. Rubber outsole pods provide secure traction and stability.

Speedboard: Made from polypropylene, the Speedboard® is designed to provide improved stability.

Item code: 3WF10491043-Black | Black.

Как да почистваме обувките?

Почиствайте маратонките за бягане и други спортни обувки с мек препарат ( за съдове или пране) без оцветители или избелващи агенти и четка с косъм( подобна на четка за зъби), като следвате стъпките по-долу:

·      Тествайте малко количество от препарата върху незабележима част от Вашите обувки, за да сте сигурни, че няма останат петна

·      Използвайте четката, за да натъркате обувките с препарата

·      Избършете обувките с влажна кърпа

·      Оставете обувките да изсъхнат на въздух 24 часа преди да ги обуете отново

За обувки направени от велур или кожа, използвайте специални препарати за тези материи

Не препоръчваме да перете нито един модел от обувките, които предлагаме в перална машина или сушилня, защото много от нашите материали не трябва да бъдат изцяло потапяни във вода или излагани на топлина.