Free delivery of sports clothes, shoes, sneakers and accessories is only valid for orders over BGN 200. Discount promo codes are only valid for non-discounted goods, unless explicitly stated otherwise.
In any other case, the courier service is at the customer's expense. When placing an order where the delivery is at the customer's expense, no delivery is charged in the total amount, but the buyer pays the corresponding amount upon receipt of the product.
2. All orders are sent by courier (Econt and/or Speedy) or collected from the physical store of Ballistic OOD within 3 working days, excluding Saturdays, Sundays and national holidays. 3. Every customer of Ballistic OOD online store gets the right to review and test before paying for the goods. 4. Exchange can be made before and after payment of the goods. 5. When returning the goods, the costs are paid in both directions.
Return of goods
Every user has the right to return the goods purchased by him within 14 working days from the date of purchase and.
The product must be in the packaging in which it was purchased, without signs of use or damage to the commercial appearance of the product.
When returning your goods, please fill out the electronic Return and Exchange Form in the footer of the online store and follow the instructions for filling it out.
After we receive your returned goods, we will contact you within 3 working days to inform you of the amount we will refund or in case additional information or clarifications are needed.
Goods can be delivered by courier,such as all transport / courier / postal etc. delivery costs are for the account of the User.
The goods must be in commercial form, accompanied by all sales documents / receipt, invoice or warranty card.
When exchanging goods, courier services are at the expense of the user.
